Frequently Asked Questions
How long will my truffles stay fresh?
All truffles made at koko chocolates are made with the freshest ingredients, with no added preservatives. To experience the full flavour experience of koko chocolates we recommend you consume them within two weeks of your purchase. However, the majority of our truffles have a 6-8 week shelf-life if in fact you have the willpower to resist them for more than a few minutes!
At what temperature should I store and serve my truffles?
Truffles should be stored and served at room temperature. This will bring out the full flavour of your chocolates. Cold chocolate doesn't release its flavors and aromas as quickly, altering the tasting experience.
I have a food allergy. Can I eat your chocolates?
Nuts are used in some of our truffle products, and as a result there may be traces of peanuts or nuts in all of our chocolate products.
Soy Lecithin is an ingredient that is used as an emulsifier in the chocolate that we use at koko chocolates.
Unless otherwise specificed, all truffles made at koko chocolates contain cream.
For allergy concerns, please contact Jen at jen@kokochocolates.ca
Do you carry dairy-free or vegan products?
Our koko rocher is both dairy-free and vegan. We also make chocolate truffles using rice milk or coconut instead of dairy products on special request - minimum order of 24 pieces applies. Please note that the chocolate we use at koko chocolates does say "may contain milk".
Do you wholesale your chocolate truffles?
Yes, we do! Please contact us for more details
Can I find your truffles in stores around Ottawa?
Yes! The following establishments carry our chocolates on a regular basis:
Thyme & Again - 1255 Wellington Street West, Ottawa
Viva Loca - 1233 Wellington Street West (at Holland)
in the Irving Greenberg Theatre Centre, Ottawa
The Red Apron - 564 Gladstone Avenue, Ottawa
The Candy Store - 350 Richmond Road, Ottawa (Westboro Village)
What kind of chocolate do you use?
koko chocolates uses premium Belgian Callebaut chocolate in all truffle recipes
What forms of payments do we accept?
We accept payment in the form of CASH or CHEQUE. Please make all cheques payable to "koko chocolates".
For out of town purchases and orders over $100, we also accept Visa or MasterCard.
What are the ingredients in your chocolate truffles?
Ingredients:
Dark Belgian Chocolate (cocoa mass, sugar, cocoa butter, soya lecithin, natural vanilla), Milk Belgian Chocolate (sugar, cocoa butter, dry whole milk, cocoa mass, soya lecithin, natural vanilla), White Belgian Chocolate (sugar, cocoa butter, whole milk powder, soya lecithin, natural vanilla), cream, fruit, hazelnut praline (sugar, hazelnuts, sorbitol, soya lecithin), alcohol, glucose, almonds, unsalted butter, sugar, invert sugar, Thai Chili peppers, coffee, vanilla beans, natural fruit oils, tea, herbs, spices, lemon juice, coloured cocoa butter, garnishes (salt, chili flakes, luster dust)
Contains (or may contain): peanuts/nuts, dairy, soy, sesame
Where are you located?
We are a home based business located in the Westboro/McKellar Park area. We will schedule a pick up time that is convenient for you after you place your order.
Address (by appointment):
664 Westminster Avenue
Ottawa ON, K2A 2V6